Reluxme | Condominio en la zona alta con vistas al horizonte + estacionamiento

Host was very communicative before and during the stay. The check in process could have been clearer, as I basically received a bunch of links to an external portal. Also had to work with the host on a particular strong smell from an adjacent unit. Although weather was nice enough one of the days, the pool and setup on the roof is a huge bonus amenity. Property is in a great location with many conveniences. Overall a relaxing stay, and would recommend the property and staff.

Directions from Host Chris were perfect. Very convenient! We live in New Hampshire. Coming into the city, his directions and clarity was perfect and appreciated. We felt safe. Accommodations clean and included everything we needed for a perfect get away. We will be back!

Great stay, check in was a little difficult, but no other issues, great location, great host, great living space.

Beautifully maintained building with amazing rooftop views and Condo was very clean. Location is idea to explore all that Charlotte has to offer and it is a very walkable city. Suggestion would be to add a couple of comfortable chairs in the living and upgrade the outdoor furniture on the balcony. We would gladly stay here again.

Overall the property and location were just what we were looking for. We very much enjoyed our stay AFTER a frustrating start. I'll explain: On the first night, our VEHICLE GOT TOWED from the parking garage and IT COST US $350 to recover it. While there was a fleeting chance for us to preclude this, the process was not communicated clearly. Details: -Vehicle fully registered prior to arrival in manager’s online system -Did not receive check-in instructions until well after arrival -Instructions stated that the manager would hand us a parking pass (he did not) -Manager sent VRBO-app message well after check-in with parking permit number to post on dash (message not received until too late). After towing, the manager was polite & eager to help, but did not offset fine and did not follow up after our stay, despite saying he would. Furthermore, manager claimed that he gave us verbal instructions regarding the pass, but neither I nor my wife recall hearing details about parking. It would have been simpler if he handed us the pass (or permit number), especially since he met us at the car. Other issues: Property was listed as being on the 17th floor; it was on the 3rd floor. Ice maker and water dispenser were broken. There was only half a roll of toilet paper in the house when we arrived, and the wall mount was broken. The wine bottle opener was broken. The oven smoked excessively when we cooked a frozen pizza. Otherwise the experience was great!